Here is a printable version of my CV.

Research Interests

My general areas of interest are interpersonal and computer mediated communication. Using both quantitative and qualitative methods, I have studied communication involving a variety of different media, from online forums to conversational robots. My work investigates how people use technology to seek help, paying close attention to the social and emotional motivations that affect help-seekers.

In future work, I would like to expand my research on computer-mediated help seeking to the domain of health information, where social and emotional deterrents to seeking help can have very serious consequences. I am currently involved in projects that seek to understand the experience of anonymity and self-disclosure when communicating about health issues in online environments.

Education

PhD, Human Computer Interaction (May 2009)
Human-Computer Interaction Institute, School of Computer Science
Carnegie Mellon University, Pittsburgh, PA
Advised by Sara Kiesler, PhD and Susan R. Fussell, PhD

Master of Science, Information Technology - Learning Sciences (2003)
Carnegie Mellon University West, Mountain View, CA

Bachelor of Arts, Humanities (1999)
Pepperdine University, Malibu, CA

Professional Experience

Lecturer, Graduate School of Education, UC Berkeley (2009-Present)

Graduate Research Assistant, Carnegie Mellon University (2003 - 2009)

Research Intern, Yahoo! Research (2008)

Research Intern, Intel Corporation (2006)

Professional Service

Conference Submission Reviewer (2005 - present)

Conference on Computer-Supported Cooperative Work (CSCW)
Conference on Computer Human Interaction (CHI)
Conference on Human-Robot Interaction (HRI)
Hawaii International Conference on System Sciences (HICSS)

Teaching Experience 

Graduate School of Education, UC Berkeley, Berkeley, CA

Technology, Curriculum & Instruction (for language arts teachers) — Spring 2010 
Technology, Curriculum & Instruction (for math & science teachers) — Fall 2009
Technology, Curriculum & Instruction (for K-12 teachers) — Fall 2009
Scientific Thinking & Learning — Fall 2009 

Human Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA

Computer Mediated Communication — Spring 2008, Spring 2009